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Authorization Expiration Management

Keeping track of authorization expirations ensures uninterrupted care for your clients. Lightning Step makes it easy to monitor and schedule reminders for upcoming authorization renewals or extensions.

Step 1: In the client profile, click Financial from the side menu.

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Step 2: Select Benefit Authorization.

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Step 3: Create a new authorization with the plus sign or edit an existing one with the pencil icon.

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Step 4: Review the authorization expiration date. If you need to monitor it, check the box for Next Review Scheduled. This opens a section to schedule your review.

Step 5: Set the date and time of review, typically a few days before the authorization expires.

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Step 6: Add a brief review action describing what needs to happen at review.

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Step 7: Select the staff who should receive the review reminder.

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Step 8: Click Add Review to schedule.

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Step 9: Save the authorization. The system will now show your next review due date.

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Step 10: Head to the calendar. On the set review date, the selected staff members will see a calendar event with the review action noted.

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You’ve now scheduled and tracked your prior authorization expiration. Staff will get reminders, so you never miss a renewal or extension opportunity.

For more details, check your internal documentation or contact the support team.