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How to Register a Patient or Guardian for the Portal

Registering a patient and guardian for the portal ensures access to key health information and communication features. Follow these steps to complete both registrations efficiently.

Step 1: Add the Patient’s Email to Demographics Before starting portal registration, enter the patient's email in their demographic information.Image

Step 2: Open the Portal Menu Once the email is saved, go to the Portal menu from the inquiry or client profile.Image

Step 3: Start Patient Registration Click the plus icon under the portal registration management table to begin.ImageThis opens the registration page for the client.Image

Step 4: Confirm Patient Information and Save You’ll see the client’s first name, last name, and email from demographics filled in. Hit Save to register the patient.ImageThe patient will receive a registration email with login credentials and a link to the portal.

Step 5: Register the Guardian After registering the patient, click the plus icon again to start another registration.Image

Step 6: Select Guardian Registration Notice that registrant is not the client is now selected, since the patient is already registered.ImageYou can also choose to add a third-party contact if necessary.

Step 7: Enter Relationship and Guardian Details Provide the relation to the client, then fill in the guardian's first name,Imagelast name,Imageand a unique email address (different from the patient).ImageEach registrant needs a unique email.Image

Step 8: Save Guardian Registration Click Save to complete guardian registration.ImageThis returns you to the client profile.

That’s it! You’ve successfully registered a patient and, if needed, a parent, guardian, or third party for portal access.